Returns & Exchanges
At Truck, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for all unused items in their original packaging. Whether you need a different size or a full refund, our team is here to ensure your shopping experience remains seamless.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Pack Your Items
Carefully place the items in their original shipping box or a similar sturdy container, ensuring all original tags and documentation are included.
Attach the Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous delivery markings.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing